Information We Collect

Information you give us

When you request a free estimate, contact us, or communicate with us by phone, email, or text, we may collect:

• Contact details. Your name, phone number, and email address.
• Property details. Your home address and information about your home, such as the number of stories, exterior surfaces, and any photos you send us.
• Your messages. Anything you tell us in forms, emails, texts, and calls, including your preferences and questions.
• Reviews and feedback. Anything you choose to share with us about your experience.

Information collected automatically

When you visit our website, we may automatically collect technical information such as your device type, browser, approximate location, the pages you view, and how you arrived at our site.

How We Use Your Information

• To respond to your estimate request and schedule an on-site visit.
• To provide, install, and service our products, including warranty service.
• To contact you by phone, email, or text about your estimate, appointment, installation, or service.
• To send you information about our services, where you have asked for it or where the law allows.
• To understand how our website and advertising perform, and to improve them.
• To keep our business records and to meet legal obligations.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers. Companies that help us operate, such as our website, customer management, scheduling, messaging, payment, and advertising platforms. They may use your information only to provide services to us.
• Legal reasons. When required by law, or to protect our rights, our customers, or others.
• Business changes. If our business is sold or reorganized, your information may transfer to the new owner.

Text Messaging (SMS) Privacy

If you give us your mobile number and agree to receive text messages, we may text you about your estimate, appointment, installation, and service. Message frequency varies. Message and data rates may apply. Agreeing to receive texts is not a condition of buying anything from us.

You can also reply HELP for help, or contact us using the details below.

Cookies and Advertising Tools

Our website may use cookies and similar technologies, including analytics and advertising tools from providers such as Google and Meta, to understand visits to our site and measure our advertising. You can control cookies in your browser settings, and you can limit ad personalization in your Google and Meta account settings.

Data Security and Retention

We use reasonable administrative and technical safeguards to protect your information. No method of storing or sending information is completely secure, so we cannot guarantee absolute security.

We keep your information for as long as we need it to respond to you, provide service and warranty support, and meet legal and accounting requirements.

Your Choices and Opt-Out

• Text messages. Reply STOP to any text at any time to opt out.
• Emails. Use the unsubscribe link in any marketing email, or contact us.
• Phone calls. Tell us to stop and we will add you to our do-not-contact list.
• Access, correction, or deletion. Contact us to ask what information we hold about you, to correct it, or to ask us to delete it. We will respond as the law requires.

Children's Privacy

Our website and services are for adults. We do not knowingly collect information from children under 13.

Third-Party Links

Our website may link to other sites, such as Google or social media. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

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